Fintech
Making a neobank feel human
Client
Ledgerline
Discipline
Brand & Product Design
Industry
Fintech
Year
2025

-41%
Support tickets after the app redesign
210k
Accounts opened in the first year
+27
Point increase in NPS
The brief
Freelancers told Ledgerline that banking apps made them anxious. Every red number felt like a judgement. The team wanted a brand and product that felt like a calm accountant in your pocket.
What we made
A pale yellow card that is easy to find in a bag, a typographic identity with generous spacing and an app home screen that shows a single safe-to-spend figure before anything else.
“Norivo changed how our customers feel when they open the app. That is the whole product.” — Sam Okoye, CEO, Ledgerline



